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The Urban Casual

Frequently Asked Questions

How do I track my order?

Once your order ships, you'll receive a tracking link via email or SMS.

Can I change or cancel my order?

Orders can be cancelled within 1 hour of placement. Contact us immediately if you need to make changes.

What payment methods are accepted?

We accept all major credit/debit cards, UPI, net banking, and wallets via Razorpay.

How long does delivery take?

Standard delivery takes 5–7 business days within India.

What is your return policy?

We accept returns within 7 days of delivery. Items must be unused and in original packaging.

Still have questions? Contact us.